Privacy Policy

Pinnacle Funding Solutions LLC ("Pinnacle Funding," "we," "us," or "our") is committed to protecting the privacy of everyone who visits our website or submits an inquiry. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. Please read it carefully — it's written in plain language so you know exactly where you stand.

1. Information We Collect

We collect information when you fill out a form on our website — such as the Contact Form, Loan Application, or Free Consultation Request. The types of information we may collect include:

• Personal identification: Your full name, email address, phone number, and mailing address.
• Business information: Business name, business type, years in operation, and estimated annual revenue.
• Financial information: Loan amount requested, loan type, and a general description of your financing needs. We do not collect full financial account numbers through our website forms.
• Communication preferences: Your preferred method of contact (phone or email).
• Technical data: Standard website analytics data, such as browser type, IP address, pages visited, and time spent on the site. This data is collected automatically and does not identify you personally.

We do not collect sensitive personal data such as Social Security numbers, tax identification numbers, or bank account details through our website. If such information is ever required as part of a formal loan application, it will be collected through a secure, separate process.

2. How We Use Your Information

The information you provide is used solely to assist with your commercial financing inquiry. Specifically, we use it to:

• Respond to your inquiry and contact you regarding your loan request.
• Evaluate your financing needs and identify suitable loan programs from our lender network.
• Share relevant information with third-party lenders and financial institutions in our network for the purpose of sourcing loan offers on your behalf. This is an essential part of our brokerage service — we cannot help you find financing without presenting your information to potential lenders.
• Communicate loan product updates, interest rate information, or other financing-related news (you may opt out at any time).
• Improve our website and the quality of our services based on aggregated, non-identifiable usage data.

3. We Are a Broker — Not a Lender

Pinnacle Funding Solutions LLC acts solely as a loan broker. We do not originate, underwrite, fund, or service loans. When you submit a loan inquiry, your information may be shared with one or more lenders or financial institutions in our network for the purpose of evaluating your financing request. Each lender has its own privacy policy and data practices, which will govern how they handle your information once it is in their possession.

We do not guarantee that any lender will approve your loan application. Sharing your information with us and with lenders does not create any obligation on the part of any lender to provide financing.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may only be shared in the following circumstances:

• Lenders and financing partners: As described above, to facilitate your loan inquiry.
• Service providers: Trusted vendors who help us operate our website or communicate with you (e.g., email platforms, web hosting). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
• Legal compliance: When required by law, regulation, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

5. Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather aggregated analytics. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website but will not prevent you from submitting a loan inquiry.

We may use third-party analytics services (such as Google Analytics) to understand how visitors use our site. These services collect data in aggregate and do not personally identify individual visitors.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

We encourage you to avoid submitting highly sensitive financial details (such as full Social Security numbers or bank account credentials) through general web contact forms.

7. Data Retention

We retain the information you submit for as long as is reasonably necessary to facilitate your loan inquiry, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your information and there is no outstanding legal or regulatory reason to retain it, please contact us using the information below.

8. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information (subject to any legal obligations that require us to retain it).
• Opt out of receiving marketing or promotional communications from us at any time by contacting us or clicking "unsubscribe" in any email we send.

To exercise any of these rights, please contact us at the details below. We will respond within a reasonable timeframe.

9. Children's Privacy

Our website and services are intended for business owners, investors, and professionals. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently received information from a minor, we will delete it promptly.

10. Links to Other Websites

Our website may contain links to third-party websites, lender portals, or partner resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: